Privacy policy

This policy describes how ChatFinity (“we”, “us”) collects, uses, and shares information when you use our websites, products, and services. By using ChatFinity, you agree to this policy.

Information we collect

We may collect account details (such as name, email, and organization), billing information, content you submit through the product, technical data (such as IP address, device type, and log data), and communications you send to support.

How we use information

We use information to provide and improve the service, process transactions, communicate with you about your account, secure our systems, comply with law, and understand how the product is used in aggregate.

Sharing

We may share information with vendors who process it on our behalf (for example hosting, analytics, or payment processors), when required by law, or in connection with a merger or acquisition. We do not sell your personal information.

Cookies and similar technologies

We use cookies and similar technologies for authentication, preferences, security, and to measure product performance. You can control cookies through your browser settings; some features may not work if you disable them.

Retention

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. Contact us to make a request; we may need to verify your identity.

Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.

International transfers

If you access ChatFinity from outside the country where we operate, your information may be processed in other countries where we or our vendors maintain facilities.

Children

ChatFinity is not directed at children under 16, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.

Contact

Questions about this policy: reach us through the contact page.